[patrickyan]

Public shaming is the only way to get any customer service at all for many shitty companies.

[ant6n]

I wonder whether it would work with Google.

[dredmorbius]

Mixed results.

Some change. Little or no acknowledgement.

Thouggh I think most of us have no idea of commss and support at Google scale: 3 billion plus profile registrations -- this is Android, Gmail, Youtube, etc.