[quickben]

Of course, support.google.com opinion on this matter is entirely unbiased :P

[joatmon-snoo]

Well, considering it's a support forum and none of the people who have answered are affiliated with Google, yeah, it's unbiased.

[ue_]

I don't have any particular say on this issue in particular, but what about the fact that Google can silently remove replies without telling you (which gives the image of non-bias) and further that people may be biased in favour of Google without actually being affiliated with Google?