[foxtrot]

For my own business project I aim to keep it manageable, this is easier when on your own as you have the luxury of picking your customers from those that are interested in your services. I have always been of the mind that if I can make enough money to live comfortably without disliking what I am doing then I will be happy. By making sure I don't have any "troublesome" customers and being proactive to move them to other providers I feel that I will be offering them a better service whilst maintaining my sanity and allowing me to support all of my other customers.

Its like a teacher who removes a loud student for the benefit of the others.