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by asnyder 5827 days ago
I find this a very troubling mentality on an official blog post. This makes me think that the general mindset of WakeMate was to disregard or forget about the initial payments by their customers. The fact that they had to be reminded of this by those customers tells me more about their delays than anything else. It just seems so nonchalant.

As one of those customers I would definitely like you to take my pre-order more seriously. Money was exchanged, and no service or product has been provided yet. 6 months + and I'm still waiting. Hopefully you'll meet your goals at the end of the month.