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by slg 3236 days ago
But the "ridiculous fees, excessive bureaucratic friction, and many mandatory middlemen" are what buy you the protection. The fees from necessary middleman seem ridiculous when nothing goes wrong, but that is how Visa pays for a chargebacks or fraud protection. The governments bureaucratic friction might seem excessive, but that is how they ensure people are paying their taxes which goes to fund the court systems that help mediate disputed contracts.
2 comments

Regulation can greatly improve things.

Within the Single Euro Payments Area, credit transfers (i.e. bank transfers) have been free for almost a decade and will be instant (<10s), effective November of this year. Another regulation, Payment Services Directive 2 will bring more open access to bank accounts as well, requiring banks to provide access to APIs.

Relatedly, the EU also limits interchange fees for credit and debit cards (to 0.2 and 0.3%, respectively). This is the reason why integrators like Stripe charge 1.4% for European and 2.9% for non-European cards.

Payments can be quick, simple and cheap. All you need is some competition, or regulation to favour end-users' interests.

Yes, but that comes at a price. It means that banks and financial institutions cannot make the same level of outrageous profits -- or at least not without finding different income streams.
Only a small part of those fees and frictions actually pay for that protection, and in the CC system, a good chunk of that protection is only needed because the system is almost designed to be abused.

But more importantly, that protection money becomes actual protection money, since you can't opt-out. I've bought a lot of used stuff over the years to strangers using cash, deliberately abdicating that protection. Yet if I want to do that online, I can't.