[Groxx]

Steam also had at least a couple orders of magnitude more problems with crashing, corrupting files, and as it was new the (sometimes incorrect) account banning had a lot of weight. It's much better now, and look what's happened: people actually support it.

Valve may have "known it all along", and it's a huge thing to attempt, so I give them a lot of slack for their earlier problems. But it's succeeding today in large part because it's not a steaming P.O.S. like it was when it started.