[mtl_usr]

> For example, updating BIOS to a version that fixes an important CPU bug causes the computer to freeze and shutdown every few minutes at random.

I'd return it at this point.

It's defective by design.

[sraquo]

I was told they would send me a replacement if they determine it to be a hardware problem. Return wouldn't be an option (I'm past the first 30 days). I'll try to negotiate with them anyway.