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by notheguyouthink 3245 days ago
I'm likely in the minority and mean nothing negative, but for our team $9/m per user is a bit spendy. We'd love to pay (and need private workspaces), but while this product does have a lot of features it does not replace any of our existing tools entirely. Eg, we could replace our use of Github Issues with it, but we aren't saving money by dropping Github Issues - we're only spending more - $9 per team member.

So I love the product, but since it's yet another additional tool in our pipeline, it doesn't replace anything outright. Possible solutions for us:

1. A small plan which just includes the free tier features, plus private workspaces at a lower price. Not sure what price seems fair, but $4-$5 seems reasonable. $3 would be a no brainer price. 2. A tier priced according to total members. Eg, $30/m for 5 members, or something. Though, seeing as we'd need ~20, it would still rack up in price I imagine.. perhaps this is no different than just reducing the price. /shrug

So yea, not trying to say those prices make sense or are needed, just trying to provide constructive feedback on why we are not choosing to use it, despite liking it. $2,000 -> $3,000 a year is just a bit steep for what we "almost" have right now, in our existing tools.

Keep up the good work!

1 comments

Thanks a lot for the constructive feedback! We just released the pricing several weeks ago and are open to experimentation. Would you be up for a quick chat about this? If yes, just send me an email (it's in my profile).