[icebraining]

1-4 jibe with my experience.. that's why we built a SaaS cloud that allowed each customer (company, not individual users) to run a specific version of the platform, rather than the full multi-tenant model where everyone is on the same track. The latter may work for peripheral applications, but for core business apps it's a non-starter.

Unfortunately, it often felt that we were having to write everything from scratch; you can barely find anyone talking about this model, or any tools designed to handle it. Everyone seems to be either fully multi-tenant or manually launching individual servers (which is not feasible for low price SaaS).

[taude]

We're in the same boat as you and our SAAS model involve custom deployment versions for each client. We're looking at trying to keep the databases unique per client, but handling the core requests in a multi-tenant environment, but it's difficult to plan ahead for all the different asks our customers need.

I often wish I worked at one of the SaaS product companies that target small-business.

[icebraining]

I've considered that approach, but that means keeping the code fully retrocompatible, and that kinda leads to madness :D

Plus if you have different processes per client, you can provide better security, particularly in terms of leaking customer data to each other. In our case, we just used different Linux and Postgres users for each client, but even just that meant that a few security bugs discovered in the application couldn't be used to read/write data of other customers.