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by hayden592 3248 days ago
Twilio is great and we used it on my last team, which is a fortune 50. However, I saw the issues with having a subpar sales team. As I was leaving the communications team, "management" decided they wanted to replace Twilio with a Salesforce product. That Salesforce product uses Twilio for sending e-voice calls and text messages. Unfortunately my arguments against the switch fell on deaf ears