[sigmar]

>20k is actually not that many people as far as these things go

20k people in close proximity uploading and downloading constantly without breaks? What specific event is that comparable to? Music festivals don't have all attendees constantly using their data network.

[TillE]

The point is, there are many places in the world that draw large crowds into a tiny area on a weekly basis, and the cell networks will fall over and die without special measures.

Did they do anything at all to anticipate that load? It seems not. "We tried and failed" is understandable, but simply inviting 20k people and expecting them to play a mobile game is monumentally foolish.