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by dasil003 3259 days ago
I don't understand this mentality of getting angry that a company wants to migrate to a subscription fee so they can have sustainable income. You have a full version, so continue using it, but it's not fair to expect updates for free in perpetuity across platforms and browsers in today's churning software ecosystem.

1Password is an incredibly complex, solid and polished suite of software products that provides an essential security function. It absolutely boggles the mind that people get up in arms over the idea that they would be forced to pay $36 each year to use it.

1 comments

Did I ever say that I expected "updates in perpetuity"? I said (in another comment from the one you replied to) that I expect the software to "work in perpetuity." That's a very different requirement that requires AgileBits to do absolutely nothing except not tie it to their own cloud services. But I did pay them over $60 a little over a year ago, so I think it's fair to expect a few bug fixes. And it's fair to expect them to not hide the download link for when I need to install it, since that's explicitly allowed by the license I purchased. And, since the software auto-updates, I think it's fair to expect them to not push out updates that make it harder to use the software or otherwise push me towards a subscription model that I'm never going to accept.

It boggles my mind that people are so quick to support a company that's making changes solely for their own benefit to the detriment of their customers. I want AgileBits to succeed too. That's why I bought the software despite having access to a license from work. But try this for math...if they release a major update to their software every year and charge, say, $36 to update, it costs the same exact amount to stay on the latest version. As a bonus to them, they get the money all up-front and get to collect what little interest you can get these days. The main difference is that I don't have to worry about their company imploding and taking all my passwords with it. My software will work in perpetuity without any cloud service they provide. That's piece of mind that I need when it comes to my passwords.