Hacker News new | ask | show | jobs
by Mz 3256 days ago
FWIW, when I had a corporate job, there was an anecdote in some big meeting that a competitor had literally photocopied one of the insurance policies my company was selling. They didn't even change the font. Yet, they couldn't sell the policy as well because they weren't servicing it as well as my company.

You may think the product is almost identical, but it may not be as identical as you think.