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by gxespino 3261 days ago
I'm someone in your direct market and had no idea what your service does for me for at least 2 minutes of being on your site. Why would I want a marketplace? What is an expert and what are they an expert of? So many questions... I'd look into your messaging, definitely. It takes a while to click and I'm still not 100% sure what you do.
2 comments

Appreciate your feedback here. Can definitely see ways we can improve the messaging. I know you're asking some questions to probe our thinking but I'll answer them here anyway for clarity.

Marketplaces are good because a lot of times, users want someone to just do it for them rather than teaching themselves with docs, tutorials, and forums. There's always a time tradeoff and sometimes it's worth it to just pay someone. This is why there are https://experts.mailchimp.com, https://www.google.com/partners, etc. We make adding this layer service more accessible to SaaS companies–and it's a 10x better service for the end user because of our technology.

'Expert' is our term for the freelancer. They're an expert of the software itself. So a Google AdWords expert, or a Mailchimp Expert.

While perhaps they should clean up the messaging, to me it's a curated marketplace for consultants that specialize in specific SaaS apps (say, MailChimp or Intercom) as opposed to most freelancer marketplaces that categorize by broader technologies like programming languages.
Bingo :)
Yes, bingo. I'd suggest reading into how this person described your business. :)