[inferiorhuman]

> It's truly unfortunate that the industry rewards those who don't tackle these kinds of difficult problems. The legacy is an industry where the problems are ubiquitous: flavour of the month architecture, my way or the highway bullying, either process of the month or "pragmatic" (aka ad hoc) processes, absolute disrespect for coworkers (I'm the only one with an ounce of sense).

Yep. However I'd say it's less of an industry thing and more of a generational thing that you can see that from customers all the way on up to C-level people and out.

Perennial favorite ISP Sonic.net is a great example. They're giving away free basketball tickets, free service (6 months!) to customers who are referred via NextDoor, additional discounts for new subscribers, etc. Existing customers get told to pound sand and complimentary rate hike. Other ISPs do this as well, but it's funny to see the supposedly good guys succumbing to the idea that loyalty is worthless.

CEOs, of course, get tasked with propping up short-term profits and get showered with cash when their short-sighted efforts fail (ex: Yahoo, HP). Of course this isn't particularly new either as Gordon Gekko style corporate raiders have been around for decades.