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by imagii 5836 days ago
Why not just return the phone?

That's what people normally do when a device doesn't properly perform its primary function.

2 comments

Here is why: http://store.apple.com/Catalog/US/Images/salespolicies.html

Apple has a, potentially, defective product and if people want to return it they have to pay a 10% restocking fee.

At the very least Apple should allow people, who want to return for this reason, to return without a restocking fee. Or, at least offer a solution or at least say we're looking into it.

A condescending note saying it's just rumor doesn't help, regardless of how you look at it.

Hell hath no fury like a fanboy scorned.