| >I don't think redundancy or prelude is necessarily the mark of politeness. It's usually just a mark of writing style. But to _your perception_, it's politeness. (You previously wrote: "It's direct ("I'm confused"), but polite.") On the other hand, I categorized it as prelude. To attempt a meta observation, it seems people require "social lubrication" in the communication. Otherwise, it sounds harsh. The lubrication is a mark of kindness. I don't require lubrication and harsh language like Linus' writing style doesn't bother me. The difference is that I would probably use "kinder" language in more situations than he would depending on the recipient. >But "personally" is redundant - of course it's your personal opinion. Right... to be meta, it's a restatement of my last sentence. "I personally don't like" is _softer_ than "I don't like" which sounds more like I'm a dictator. If you and I were founder & cofounder where we have "spirited" debate, I'd leave out the redundant "personally". If you were my employee that needs softer language, I put in the redundancies. |
Yes, it is to some degree a "social lubricant". We're running a massive intricate machine at full-tilt with a million moving parts that sometimes just barely mesh. And while some parts of it are capable of continuing to work without that social lubricant, it certainly makes things run hotter, and decreases the MTBF. All the more reason to leave some safety margin, and help everything run more smoothly.
I disagree with the view that "softer language" is something you use with weaker people or people who you see as "below" you. I'd also disagree with the characterization as "softer". Empathy isn't "soft", it's incredibly powerful.