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by UnquietTinkerer
3259 days ago
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I think the 60 Minutes segment was just marketing copy handed to them by IBM (how else could they talk for 20 minutes about cutting-edge ML without mentioning Google or Amazon at all?). Watson is introduced as "an AI" - singular - designed to play Jeopardy and then, after he wins, nobly re-purposed to medicine. Charlie Rose even says at one point that "they taught Watson to diagnose cancer", implying that it was the same Watson who won Jeopardy. The truth is the original Watson is on display in a glass case somewhere and the new "Watson" shares only the name and some of the underlying ML techniques. It might be easy to understand what Charlie really meant when you are already familiar with the project, but the non-technical viewer will walk away thinking of Watson as a single, coherent entity sitting in an IBM vault somewhere. Conflating ML-based expert systems with anthropomorphic AI is farcical, supporting the accusations that IBM is overselling its product. It is also irresponsible, because it fuels the idea in the popular mind that machine learning is creating independent intelligences rather than mere tools. |
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I agree the language is problematic for non-technical viewers, but at the same time these are difficult concepts to explain to non-technical people, and explain the details of what it can't do is obviously much less compelling than focusing on what it can do.