[muro]

The apartment we rent has Miele appliances. Recently, a plastic screw widget broke in the range hood. I tried to repair it myself, as it looked simple to change, however was just out of reach and I couldn't figure out how to take the side off. It was CHF350 ($350) for the hour we had the technician over. Maybe they don't break often, but when they do...

[icebraining]

That's my experience with them as well. We got three 10-year-old machines (clothes washer, drier and dishwasher), and they all lasted 10-15 years more with minimal problems, but when a problem did arise, just getting an official Miele rep to look at it was damn expensive, and the estimate to fix it was the cost of a new mid-range machine.

Luckily we found an non-affiliated technician who was much cheaper and got the part from an old machine for a small fraction of the cost.