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by bsder
3267 days ago
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Because your last minute business traveler who is paying a big chunk of cash doesn't want standby. In reality, there is no problem to manage here. You simply wind the incentives up until people move. The "problem" is an airline too cheap to wind the incentives up far enough to get people to give up their seat voluntarily. |
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So what I'm hearing is that they'd rather be lied to at the airport, than at the time they're buying the ticket.
If you buy a ticket, then there should be no reason for the airline to deny you boarding (excepting safety issues). This is how every other service works.
If I turn up and it turns out so did everyone else who bought a ticket, then the airline should not be bullshitting about overbooking.