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by Veratyr 3263 days ago
I like the idea of SmugMug but I have a few quibbles with it:

- As far as I can tell, there's no RAW support (http://help.smugmug.com/customer/portal/articles/93278), admittedly this is the biggest problem for me, as all my photos are RAW.

- Video is extremely limited (20 min/3GB) and I expect to be able to store that too, as I treat it basically the same way I treat photos.

- Their privacy policy is that of a content publishing platform, not a place to store personal photos: They will access your information without your consent and without mandatory notification if "we believe your actions are inconsistent with the spirit or language of our user agreements or policies". That last one is the killer.

- Their ToS is that of a content publishing platform, not a place to store photos: They prohibit "User Content that, in the sole judgment of SmugMug, is objectionable, harmful or which restricts or inhibits any other person from using or enjoying the Services, or which may expose SmugMug or its users to any harm or liability of any nature." i.e. they can object to literally anything I put there. I don't want to have to think about whether my backup provider will deign to approve the photos I take.

I honestly prefer Google Photos to SmugMug. It has decent RAW support and with a $10/month Google Apps account you can get an unenforced 1TB quota (i.e. unlimited). And they don't police the stuff you backup, only what you share.

1 comments

> I honestly prefer Google Photos to SmugMug. It has decent RAW support and with a $10/month Google Apps account you can get an unenforced 1TB quota (i.e. unlimited). And they don't police the stuff you backup, only what you share.

So there's an official 1 TB quota, but for now it's unenforced? Presumably, it'll be enforced at some point, no? If you're putting up raw files and/or videos that exceed their free tier, that can add up quickly.

The TOS and PP issues are bummers. Have just added on to why I don't want to use SmugMug.