[randallsquared]

Bob's statement seems troubling if you take it as meaningful rather than sales patter. There's an inherent conflict between the implications in "What day works best for you?" and "I definitely could not miss that. They meant the world to me."

From the client's perspective, if he reflects on that conversation at all, the question naturally arises: "What if I had said Wednesday?" Would Bob have skipped spending time with his girls, meaning that his actual statement was a lie? Would Bob have demurred and suggested another day, because the implicit offer of any day next week was false? What other things will Bob try to slide past the client? The chance for this sales process to be collaborative and mutually beneficial seems to have been weakened, given that the client has evidence that Bob will say whatever he has to say to make the sale...

If it's not obvious, I am not in sales. :/

[icebraining]

I have to say, it only seems troubling because you're reading an offer that isn't actually there.