[CatDevURandom]

What are the odds this suddenly actually gets attention when it hits the front page?

Do you really have to publicly shame a company into action?

[eponeponepon]

In this field, where 90% of one's choices for a product or service are bordering on clones of one another, and the companies involved therefore have nothing to differentiate them beyond how well you perceive them - yes, pretty much.

[sand500]

Yes and this isn't limited to software companies. Twitter probably your best option to get actual support these days.

[icelancer]

Pretty much. I wield my blue checkmark like a CS hammer on Twitter. Works well.