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by SallySwanSmith 3264 days ago
To be entirely fair, a lot of my grief is based on my experience transitioning my frequent flier miles from virgin to Alaska. They had some sort of fault and I lost 250k miles and Alaska wouldn't do anything to correct the error. They kept saying that the system said I had zero miles even though I was able to show on virgin's site that they showed I had 250k at the time it was extracted for the move. It really soured me on them.
1 comments

That's a completely fair reason. That happened to me on a lesser scale with American and US Airways (I also lost all of my miles from America West from when I would fly back/forth to visit my father lol thanks airlines).

Totally sucks, especially 250k miles. I'd be weary after that as well.