[mercer]

> Right, I think that WeChat basically exemplifies this too. But at that point, is the user really interacting with a "bot", or is the chat platform just an app delivery mechanism like an OS or a web browser?

I'm assuming the latter. I mostly avoided WeChat as an example because i haven't used it myself. But from what I understand WeChat goes much further than just chat interfaces, which kind of is out of the scope of what I'm really interested in for now (but still curious about).

EDIT: I'd add that many of the advantages that come with using chat-apps as a platform are still there even in apps that don't offer all of what WeChat does.