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by mjevans
3270 days ago
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I really hate when they don't treat 0 (unlisted option) as what it actually is. The user is telling the menu tree that those who programmed the tree didn't include this use case or that poor descriptions routed the user to the wrong area. Have a human cleanup pass. Often I do end up pressing 0 when I have a strong suspicion that I'm going to need to speak to a human to get my actual problem fixed and am pretty sure nothing's going to change that. |
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