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by DustinOfDenver 3267 days ago
Great article! I have been working on my own Chatbot solution based on IBM's Watson (supposedly cutting edge tech)... it is cumbersome... it cannot do something simple like extract a full address from a conversation (I think cities are still in beta)... The good news, there is a definite opportunity for some start up. AI is all the rage and for solving a specific problem with clearly defined parameters (or if you have a team of a few 100 people working on it) it is getting pretty good. But interacting with a human is many things... "defined" is not one of them.