[andyjohnson0]

Reduce distraction.

Its hard to empathise if your thoughts are elsewhere. When a situation requires/deserves empathy then be aware (mindful, if you like) of the locus of your thoughts and, when they wander, direct them back to the subject. Your meditation practice will definitely help there.

Consciously recognising when your empathy is needed is the hard part. All I can suggest is to try to recognise and avoid habitual distraction.