[sagarraj19]

SagarRajpal 606, Sector-15, Sonepat Haryana 131001 [phone](Personal) [phone](Office) [e-mail] Skype Name: sagar.rajpal444 Nationality: Indian

Profile A highly motivated individual and volunteered in Rio 2016 Olympics. I’m trained CCNA, Certified Ethical Hacking (CEH) v8, Certified Information Systems Security Professional (CISSP) 2012,Certified EMC Information Storage and Management & ITIL) with technical abilities in Networking and operating systems (Windows XP and Windows 7, 8,8.1and 10).

Education & Qualifications 2012 - 2013

Relevant Modules Teesside University, United Kingdom Post Graduate Diploma Certificate Network Systems (2:1) Final Year Project Mobile And Wireless Technologies Network Service Management Computer And Network Security Networks And System Administration Database Development

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2008 - 2012

Relevant Degree Modules Maharishi Dayanand University ,Rohtak ,India B.Engr. Computer Science (Hons) Final Year Project Database Management Systems Computer Networks Artificial Intelligence Operating Systems Multimedia 70% A B A B A B 1992 - 2008 JankidasKapur Public School Sonepat ,India GCSEs: 7 in Metric and 7.5 in Senior secondary- including Math’s, English and Science.

Software Skills: Advanced: MySQL, Data Structures, ADA, OPNet 9.1 IT Guru, Visio, Citrix, SQL Management Studio 2008 R2, BMC Remedy Tool and HP OMI, Call Manager, Unity, VMWare Esxi 5.5, EMC, Nimble, UCS-B and C series Intermediate: Flash Player, Net beans, Adobe Photoshop, Picasa. Basic: Adobe Premiere, CSS, HTML.

Final Year Project (Uni.)

Simulating a small and medium size office wireless network using OPNeT 9.1

June 2013 – Sept 2013 Being an independent worker on the project, I conceptualized and designed a small and medium scale office wireless network for both the mobile and fixed wireless network. The aim was to detect the denial of service using OPNeT 9.1 IT Guru. I also suggested the defense mechanism against the different types of DoS attacks on the network. Simulation methodology was described for the project. The analysis of the simulated results were based on the four major aspects for any network i.e. data drop rate, delay, load and throughput for the network designed. I also validated the results from previous work published by other prominent authors.

Work Experience:

Employment/Work Experience

July 2016 -- Till Date

Role: Cisco VoIP Engineer Tier 2

Project: Cisco UCaaS HCL Technologies Pvt Ltd.

Working as a Cisco Voice Engineer Tier-2, project consists of 30+ clients, each having their own Map, which is to be monitored. Maintaining 6 datacenters for CaaS and HCS service based clients. Troubleshooting call routing issues using debugs and traces to identify and correct the issue. Knowledge of CUCM, CME, Unity Connections, Jabber, CUPS, CUBE Gateway functions, SIP, MGCP, H.323, SCCP protocols. Hands on with Cisco TAC. Managed day to day client service requests and documented all services performed.

June 2014 – June 2016

Role: Network Analyst Project: Novartis HCL Technologies Pvt Ltd. Working as a network analyst, in an agile environment, I monitored network performance and troubleshoot problem areas as needed to identify and remedy network performance bottlenecks. Experience and understanding of ITIL defined environments assisting multi-site clients whilst working to SLA's along with the working knowledge of Cisco hardware platforms and have good MS Lync skills. A ‘can-do ‘attitude with previous experience of network capacity planning, network security principles, and general network management best practices. Proven experience and success with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation along with IP addressing and subnetting.

Feb 2014- May 2014

Role: Network Analyst Project: UIDAI Smart ID Pvt Ltd. As a Network Analyst, I designed and configured switched and routed network using WAN, LAN and Wireless Technologies. Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating on optimization, securing network system by establishing and enforcing policies, and defining and monitoring access and ability to work in a highly-collaborative Agile team.

Feb 2013-May 2013

Networks and System Administration (Uni.)

Designing a networking and producing policies for server management, privacy and monitoring. As a network manager, I designed a three tier network for an insurance company and explained how the requirements are met for 275 users (each user required 2 network interfaces). The designed was easy to extend along with the DMZ and firewalls. I explained the cabling, hardware and security features that were used for the given scenario along with the 99.99% of network uptime during core working hours. I also did the IP addressing of all the users within the company and created VLANs, Subnets, VoIP and remote login features along with the server management privacy policy and data backups.

Feb 2013- May 2013

Database Development(Uni.) Improving the design of the medical data Being an independent worker on the project, I conceptualized and created a new design for improving the design of an existing database to improve the storage procedure using indexes and keys, wrote the transactions to find the prescription for a particular patient, compared the timings from the existing database, improved the physical and the logical design of existing database using SQL management studio 2008R2. Also suggested the techniques used to implement large database that are capable of storing and managing millions of records.

Nov 2012- Jan 2013

Network Service Management (Uni.) Designing a network, making SLA and forming a compliance policy Being an independent worker on the project, I conceptualized and designed a three tier network for 500 users. The users were distributed in three floors. The network design was easy to extend along with the DMZ and firewalls with business requirement of 98% uptime during core working hours and for 5years. Single point of failure, component failure impact analysis and fault tree analysis tests were performed to check the impact of failure on the users. A proper SLA was documented along with the different metrics, their roles and breaching policies. I also made the audit plan for the network and compliance policies both the internal and the external.

Volunteer:

Aug. 2016 RIO 2016 Olympics: FOP Venue Team Member(Road Cycling) and BMX (Administration and FOP Venue Team Member) • Arranged the venue for the competition • Managed Access Control for the rider’s car, press and media personnel. • Access control for the spectators and other volunteers in the FOP • Receive athletes in designated arrival area • Worked as a chaperone and assisted the athlete for doping session • Provide administrative support to the competition or training area • Responsible for checking and supporting teams in different areas of venue • Tracking of radio sets and phones Dec. 2012 English Language Cafe in Teesside University • Prepared and presented a short presentation on my mother tongue for international students • Taught them some of the new words and phrases in Hindi • Conducted a simple test after the class to make sure that everyone understood.

Nov.2010 Secretary – Organized Treasure Hunt event in college • Managed 120 participants in a limited time slot of 2 hours. • Arranged match fixtures, organized transport, referees, and equipment. • Completed correspondence via email and replying to Facebook posts from participants. Discussed with committee to resolve queries related time and budget, ensuring that all the participants have necessary information for fixtures and socials. Certifications: Certified EMC Information and Storage and Management Certified Ethical Hacking (CEH) v8 Certified Information Systems Security Professional (CISSP) 2012

Additional Information Avid Volunteer and recently volunteered in Rio 2016 Olympics. I participated in various technical and non-technical competitions including LAN gaming. I was the course rep during the MSc for the session 2012-2013.

Football, Cricket and Badminton Playing these games on alternative days helps maintain my fitness as well as helps in knowing new people, making friends and strategy planning against the competitor’s.

Memberships Interlink society, Skydiving Club (Student Membership) Cricket, Football and Badminton (Student Membership)

References: Available on request.