[mw6621]

I'm not sure if things have changed since your experience, but the last time I exceeded the 180 days of inactivity, my credits were removed from the Skype client and a link appeared in their place, telling me to "reactivate" my credits on the website.

I went to the website and clicked a link and my credits showed in the Skype client again.

[pveierland]

As stated in the link, they replaced their expiration policy with a reactivation policy as a result of the class action lawsuit. The last time this happened to my account I was sent a link which allowed me to reactivate the credits.

[lucaspiller]

I just found out mine deactivated in April and I didn't get an email about it. In the iOS app it just showed £0 and suggested I top up.

When following the link through this page I was able to reactivate it:

https://support.skype.com/en/faq/fa10378/how-do-i-reactivate...