[SippinLean]

>What other expenses are there?

>...but if you’re outfitting a whole apartment on a 4th-floor walkup, pickup is likely to be a bit more.

Uh, how much more?

>What if I damage my furniture during my lease?

>In general, a little wear and tear shouldn’t be a problem...As long as your furniture is in respectable shape when we come to pick it up, there’s nothing to worry about.

Never answers the question...what if it's damage beyond wear and tear? I'm charged the full price of the item? Minus rental fees I've already paid on it?

[jayreno]

Not much more. If the apartment is way up a walkup and we're carrying 4 dressers, 4 tables, 4 armoires, etc, we'll generally change the $99 delivery fee to $149.

Re damage: if you break something, we charge the cost of fixing the item. Since it's different for each item (ie. a small cut in the sofa vs reupholstering an entire sofa that had a bottle of wine spilled on it), it's difficult for us to explicitly state how much it would cost us for each type of damage. But we could certainly try.

[mixmastamyk]

Sounds reasonable, add it to the FAQ. ;)