[jimktrains2]

My wife and I bought our house using a Redfin agent. They were as hands-on or -off as we liked. We could look at listings online and schedule tours and we could ask the agent for any recommendations that might fit what we're looking for, but maybe not where we were originally looking. They also helped with negotiating and closing (as you'd expect of any Realtor, but it was nice dealing with the same 2 people the whole time).

> Zillow has brought a knife to a gun fight.

:) I wonder if this will have any outcome for ToS, as that's was one of Zillow's complaints.

[lebca]

To add to this point, I contacted a realtor through Zillow, had two email exchanges with him where I asked specific questions about a property. Each time, my questions were ignored, and his responses can be summarized as "are you pre-approved?" In the second email, he politely redirected me to another realtor that it appeared he was managing and I never heard from them again.