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by eveningcoffee
3272 days ago
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Google users are not (in most cases) their customers but a product Google sells to their actual customers. Google long term interest is to increase the margin of their product by increasing their dominance in multiple markets over multiple tiers. If they do this by using their monopolistic power then they are in violation of the law even when by doing that they provide a service that some of their users see usable. |
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No, Google users are suppliers of a product (ad views) that Google sells to their customers. But they are suppliers that are paid via in-kind exchange (with Google services) rather than cash, which is exactly equivalent to being customers of Google services that pay with in-kind exchange rather than cash. So, in a very real sense, those users are customers.