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by tptacek 3284 days ago
What agent are you talking to that has access to the names of all passengers and is willing to abuse it for you?
2 comments

Generally, agents in legacy airline lounges (e.g. a United Club, Admirals Clubs, etc.) are willing to do things like this.

Anecdotally, I've noticed that they tend to be more senior (so know what's possible / what they can get away with), less busy (so they're less frustrated and frazzled), and tend to deal with much more experienced travelers than a normal gate agent (so, again, they're less frustrated).

Yep, a United Club agent is where I got the idea originally.
See also: the phone reps for high-tier members, for the same reason. (Not that I'd ask for this particular accommodation, but having access to the premium member line is one of the most useful perks of concentrating your travel.)
> legacy airline

Thanks to mergers and lack of DOJ anti-trust enforcement there are now only legacy airlines.

Every agent who has access to the flight booking system has access to the names of the passengers on the flight.
I'm surprised people are surprised by this... They even yell out names to people that need to check in...