More generally, the way tipping works, there is no clear, consistent, compatible expectation, so I'm forced into a position of either a) overpaying, b) committing a silent faux pas, or c) having negative feedback misinterpreted as stinginess or ignorance.
Would you not consider that a big deal? Are you really surprised about the existence of people who don't like the tipping system, or who don't consider "just stiff them" a valid workaround?
The alternative is not supporting a company who doesn't provide a living wage for their workers after they go into debt. They talk about making drivers entrepreneurs? That's just code for "we convinced some suckers to invest in a falling wage". Who do you know who invested in a black car and paid it off driving uber? There are similar stories with medallions, but that's a separate issue with separate solutions.
Lyft may have similar issues, but in cities without real taxi companies (e.g. Sf) there's no real alternative to being a part of this terrible "entrepeneurship". Tipping will put uber back on my phone.
More generally, the way tipping works, there is no clear, consistent, compatible expectation, so I'm forced into a position of either a) overpaying, b) committing a silent faux pas, or c) having negative feedback misinterpreted as stinginess or ignorance.
Would you not consider that a big deal? Are you really surprised about the existence of people who don't like the tipping system, or who don't consider "just stiff them" a valid workaround?