[tempestn]

I suppose you could have a point about the fact that (good) accountants know the work-arounds. And many of the bugs are annoyances and UI things rather than critical stuff. There are some that will really bite you (meaning, result in incorrect accounting) if you're not familiar with them. For example, the home currency adjustment in the multi-currency mode skips accounts with a current balance of 0 in foreign currency, even if the balance in home currency is non-zero, and so an adjustment is needed. If you know that, you can go in and do those ones manually (although it's a PITA), but if you don't, your taxes will be off. That seems like something that should not be allowed to persist in accounting software. It's the most glaring example I can think of, but there are others.

Ha, actually, one more - the only way to change the date format in invoices (from mm/dd/yy to YYYY-mm-dd for instance) is to change the overall Windows OS setting. That's crazy enough, but what's worse is, when you do that, it screws up the dates of many pre-existing, closed transactions in your company files. Fortunately in my case (iirc) it reset those dates way in the future, so I was able to find and fix them manually. But I mean, seriously...

[curun1r]

Heh...you're talking QBD. That's the true dysfunction of Intuit. It's the product Intuit doesn't want you to use. They want customers to transition to QBO and only "maintain" Desktop because many customers refuse to "upgrade" to Online. I never met a single employee who was currently working on QBD. A product that accounts for more that 1/4 of their revenue and they had literally no engineers participating in company events, or at least disclosing what product they worked on. Hell, I met the entire Quicken for Mac team at one point.

My favorite WTF for QBD: The data upload was literally just using the replication feature of the embedded Sybase database. One of the Distinguished Engineers that I worked with, "I worked on that feature and I probably know more about how it works than anyone and I can't get it to work reliably.

[tempestn]

Yeah, I don't love the idea of trying to run accounting software in a browser; doesn't seem like it could possibly have the performance of a desktop app. Also, last I checked, QBD includes features I use that QBO doesn't. I can't recall what they were though, so that may no longer be the case.

So, does this mean QBD is basically the living dead, and inevitably I'll have to find an alternative? It looks like everyone's doing online these days.. :/

Edit: Yeah, looks like it doesn't have inventory tracking. Conflicting reports on multi-currency support too.

Looks like Xero might be a viable option though.

[curun1r]

> So, does this mean QBD is basically the living dead

That was the impression I got when I was there. They're putting a ton of effort into getting people to migrate. But there's still a ton of die-hards that won't and they were continually having to push back their sunsetting plans. I've been gone more than a year now, so I can't say what the current situation is.

It sounds like you're a lot more familiar with the long-tail features of QuickBooks, so I may be recommending something that's missing a lot of what you need, but my favorite competitor product was Wave. They seemed to be the only one that was actually trying to make an intuitive product that wasn't unpleasant to use. It's online though and I don't really know much about the desktop alternatives, so if you're set on running on-prem software, it won't work for you. The accounting stuff is free, though, if you want to play with it.

But Xero is also online only, right? I was pretty negative on them, considering they basically started from scratch in an era where the result should have been much better than Quickbooks considering it didn't have all the baggage that Quickbooks has to deal with. And yet they came up with something that's arguably just as frustrating to use.

[tempestn]

Yeah, Xero is online too. It was just the only one that appeared to check all the boxes I need. (Most were missing one of payroll, inventory management, or multi-currency support.)