[pc86]

It sounds like you were rude to the support staff and that made them unwilling to investigate further. Something about honey and vinegar.

[20years]

Wasn't rude in my initial reply. Just the opposite actually.

*Edit - It was the 3rd go around with their support before I started to get rude and pointed out a ton of Chinese products. By this time it was a week after they closed my shop and I was done with even trying with them.

[jlarocco]

I think a certain amount of anger is justified in that situation.

If somebody's spent the time, money, and effort to create stuff and then put it on Etsy, it's pretty shitty to shut them down arbitrarily.

If they treat people like crap, they're going to get a lot of rude and angry support calls...

[dagw]

Then their support staff sucks. I've worked support for years and I'll be the first to admit that I gave the 'nice' users better and faster service, but even the most belligerent of users got their issues resolved (eventually) because that was my fucking job.

[glibgil]

zensplain

[subway]

You should try setting out a bowl of each sometime.