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by throwaway_se099
3292 days ago
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Ah, a kindred spirit. I detest forced cheerfulness that is so frequently required from public-facing workers. Be neutral. Be professional. Don't be hostile. That's all acceptable. But that must-be-upbeat-at-all-costs straitjacket... Some people are naturally sunny, and they should be cherished. But the majority probably aren't, and please don't force them. Sometimes you can see the flash of resentment in their eyes, which probably isn't directed at you personally, but won't fail to make you feel shitty if you're attuned to it. |
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