[kuldeep_kap]

1. I think any autopilot system which makes users to keep their hands on steering wheel and pay equal attention is totally useless. In fact it's detrimental since it gives false sense of control and naturally leads users to lapse.

2. Anyone who read Don Norman knows this is usually fault of the design of the system not the user. The system needs to do more to assist users in these edge cases.

[MBCook]

1. Yep, which is why they never should have named it that. That was a very dangerous decision.

2. No, it's the fault of the marketing and system designers for vet giving users the impression it was a 'true' autopilot (see #1)