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by Shanea93 3287 days ago
Adding to the UK perspective, the following companies all do it as well and are representative of both older and younger shoppers:

* Boohoo

* Pretty Little Thing

* Missguided

* Marks & Spencers (non-food)

* House of Fraser (under 20Kg)

* Debenhams

Outside of these, with "Collect Plus" now being next-to ubiquitous in the UK (over 6,000 participating stores) any store using Collect Plus (or DPDs Ship-to-shop) can offer free returns via the stores. As an example of how useful this is in general, the tiny corner shop on my street is a Collect Plus collection point.

2 comments

Another one for the UK, Doddle provides pick up locations at train stations and other places designed for commuters.

They even have places to try on clothes, and packaging materials there, so you can return the items without ever taking them home.

Unfortunately they are quite expensive from a retailers perspective, or roughly equivalent to a Prime membership if the user subscribes directly (so they can use it with all online stores).

I've a 20 minute walk to work along residential streets, and there are 3 collect plus stores on my route. They really are everywhere.