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by peteretep 3288 days ago
I do a lot of international business travel, mostly in business. 3 figures of flights last year. I would use this service, but you're about 2x as expensive as I'd pay for it.

For example, you want £140 for landing at Suvarnabhumi. This gets me Fast Track immigration, but I already get that if I'm landing in business, and help with onwards transportation, but as per most airports, the place is swamped with good quality limo transfers for maybe 2x the price of a regular taxi. So I'd be paying £140 for a cart from deplane to immigration, plus perhaps shortening priority immigration, and help with luggage. That definitely has some value, maybe up to £70, but £140 is way too much.

2 comments

I also wonder why the prices are largely in the same ballpark irrespective of the airport. This seems a mostly labor intensive offering, and labor costs are much lower in, say, India.
They are reselling local services. The costs are going to be space in the airport + paying for customers to cut queues, which airports will already be selling to airlines. Staff costs will be a minor component, I suspect.
Fair point.
We're definitely working to decrease prices as we grow. Similar to Uber Black when Uber first launched, the goal is to get a base service out in as many airports as possible, then learn and innovate in the industry to help bring prices down and help more people. We've already been able to drastically bring prices down in airports like Johannesburg where the services is now $140 for the first two travlers and $60 per traveler thereafter.