[shawnsheikh]

Hey there! We're still working on the wording and how we're crafting the message, but where we say we include Fast Track Immigrations and Customs we have access to a dedicated fast track line or the diplomat line.

For airports where it says does not include, we usually have an expedited immigrations/customs. Another agent will go stand in line a head of time and you can cut in with them, or they'll know the immigration officer and simply walk you to the front. It's true for all airports we service except for the US airports.

We've found that a good amount of families and the elderly benefit from the meet and assist. We also have a fair amount of high profile clients that want to avoid the paparazzi.

We consider our agents problem solvers. For example, we had a client leave his phone and passport on the plane in Singapore. The agent ran back, talked to the airline staff, got onto the plane to grab the passport and phone and was back in 5 minutes.

Lastly, our agent syncs up with the driver or helps you buy a train ticket which has been a huge value for our clients. Basically not having to think about how to leave the airport - our agents are taking care of everything for you.

[chinathrow]

> Another agent will go stand in line a head of time and you can cut in with them, or they'll know the immigration officer and simply walk you to the front.

If I would be in said line and observe such a behaviour, I'd be really pissed.

[airza]

So in schipol, you want someone to pay you 300 dollars and then awkwardly cut into one of the huge lines at immigration? Or is this for customs, where there is no line?