[a13n]

While I'm here, another concern I'd have is stickiness.

With Gobble I'll happily pay a weekly subscription and make dinner all the time. With Solve, most people only travel a few times a year.

Maybe this reinforces that Solve is more for (frequent) biz travelers, where it would be stickier.

I have a few friends who are management consultants who fly literally every week, their companies might pay $200 for them to save a few hours. It's probably easier to charge a fortune 500 a few hundred bucks per employee than it is individuals. Worth noting that it's US-only travel though.

It's kinda like when people started expensing Ubers from the airport rather than taxis.

[blainevess]

I hear your concerns. The key I found in certain airports is that one day immigration might have no wait, but another day you're stuck waiting for over an hour. For people who travel relatively frequently, especially business travelers going long distances, seeing that line is a nightmare.

To your point, $210 in HK isn't for everyone, but a number of people find the cost quite reasonable for the time savings and safety factor.

We're new and still crafting our pitch, so I definitely appreciate your feedback there as well!

[chrischen]

Generally countries offer expedited customs and immigration for frequent travelers. For Hong Kong and most Asian countries, there's the APEC card which costs about $100 (one-time fee) and an interview at the airport in the US.