[throwaway40483]

> They are the Walmart of online shopping;

What are you basing this on? Amazon (Prime) customers are way more wealthier than Walmart customers:

https://fortunedotcom.files.wordpress.com/2015/12/screen-sho...

[ledriveby]

hostile relationships with suppliers; poor treatment of employees; shoddy store conditions - the UI is utterly wretched!

[ZenoArrow]

>"the UI is utterly wretched"

Aesthetically perhaps, but it seems very well designed in terms of making purchasing painless, which is part of the reason Amazon do so well.

I do try to avoid buying things on Amazon now though, they've gotten too big, it's a little scary how much influence they have on online retail.

[tunap]

You can purchase ever so easily, determining the what you are purchasing is not. The product descriptions and specs have been lacking since inception.

[calvano915]

But the reviews remain highly reliable in many cases. Fakespot and other services have popped up to address the gaming aspect of reviews.