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by SyneRyder
3291 days ago
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> Just wondering why Uber hasn't thought about allowing drivers to mark an emergency. They do on the customer side, automatically. I had a driver stop me slightly short of my destination (too much traffic for the next two blocks, he suggested we end the ride to save a bit of money), and the Uber app prompted me with a big dialog "Is there a problem with your ride? Please tell us if you require immediate assistance." Completely different from the 5 star rating screen - the tone was clearly a way to discreetly report a serious issue with the driver via one or two taps. Maybe the app has changed since then (that would have been mid-2016), but I do remember being impressed by that part of the Uber app. (Edit: I can't find screenshots of this feature anywhere. I'm certain it happened to me, but since I can't provide proof, feel free to regard this as just a random pro-Uber anecdote from someone on the internet.) |
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