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by haberman 3286 days ago
I am repulsed by Uber's culture (and have stopped using them since the Susan Fowler story), but I don't think "zero tolerance" is the answer. "Zero tolerance" is basically committing to overreacting. It leads to absurd outcomes like students being suspending for having "weapons" like nail clippers and rubber bands, or "drugs" like cough drops or mouthwash: https://en.wikipedia.org/wiki/Zero_tolerance_(schools)#Criti...

Just because Uber is under-reacting now doesn't mean that "zero tolerance" is the answer. Incidents should be dealt with in a proportionate way.

1 comments

There are definitely valid criticisms on the application of zero tolerance policies; I agree that bullying in school is a go to for overreaching. But sexual harassment and harassment in general have pretty rigorous tests (repeated, stated to be unwanted, etc.) and a good HR organization will vet complaints and sort out the frivolous or vindictive or whatever from the serious allegations. The latter is where zero tolerance applies.