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by dchest
3287 days ago
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I have two of their U2F and if the OP's problem is sales and support, I'm not really sure Nitrokey are without issues as well: 1) Ordered 2, received 1. Thankfully, support quickly sent the second one once I wrote to them. 2) Now they only work when I plug something else to another port to my Mac (no such problem with Yubikey). No reply since April 29: https://support.nitrokey.com/t/nitrokey-u2f-issues-in-macos-... Edit: I now noticed they have a different U2F version — the previous one was a card that you fold to make it into a USB dongle. |
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1) We are changing our warehouse process, adding a technical QA step, so that such mistakes won't happen anymore. Sorry for the trouble.
2) As you noticed, the former U2F is going to be replaced by a new FIDO U2F device which contains a full USB plug for better reliability, is more durable and has a touch button.