[tmaly]

I have a Do Not Disturb button on my phone that allows the phone to ring once then it goes directly to voicemail.

That is probably my number one productivity tool.

The next most important tool is moving everyone to an established process where all requests/bugs/tasks have to come through a single channel. In this case, the channel is Jira for me. Before this, things could come from many different channels. Having things all in one place ensures things do not fall through the cracks. It gives you the ability to see a big picture view of what is going on.

For smaller teams, it might not make sense to use something big like Jira, but none the less, having a process in place really helps.