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by pedroaraujo
3295 days ago
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It is fair from the moment you offer an unlimited plan and even more fair when you make a service of it and charge for it. Customers are customers, not product managers. It is only natural to make use of a service you pay for. |
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Its understandable from their point of view to offer unlimited and be awesome but not expect this kind of usage that is not sustainable. So they made a mistake and are correcting it.
It's hard to see it as a deliberate strategy to pull in users and then charge them more when they are "locked in"