[robinjfisher]

Have you done any formal ROI on the move to Chargebee?

I moved from Chargify to Stripe about a year ago (to save on cost) and the biggest challenge was getting customers to re-enter their card details for Stripe.

I offered a coupon for 50% off a month's subscription to entice them to do so but still resulted in a couple of months of paying both Chargify and Stripe while I chased the errant customers.

[keerthiko]

Chargebee had a one-time free customer database import process from Stripe, does Chargify/Stripe not support any kind of customer import/transfer?

I can't give numbers for our ROI, but we spend far less time providing payment/subscription support, and pay a flat extra cost to Chargebee for the added abstraction layer they provide so it's easy to evaluate -- worth roughly 100 subscribers/month, and since shifting to Chargebee we gained more than that number within the first month beyond our regular month/month growth.